Switching ISPs is Easy!
We've provided you with some useful information below that will help you cancel your current Internet service, switch to PeoplePC Online
and how to share your new contact information with friends and family.
Cancel your current Account Internet Service Provider agreement.
Here is a list of the major Internet Service Providers, along with the phone numbers
and the other information you need to cancel your account. When you contact your old provider, be sure to have the following information available:
»
Username (email address and/or screen name)
»
Password
»
Mailing address and/or phone number
»
Number of the credit card that you charged the service to
(sometimes the last four digits are used for verification purposes)
»
Ask that confirmation of your cancellation be faxed or mailed to your home address.
Share your new email address with friends and family.
After you sign up for PeoplePC Online, send an email to everyone in your address book with your
new email contact information.
Click the 'Email Change Notification' icon on your desktop to get started.
List of common Internet Service Providers
If your provider isn't listed here, contact its customer service department. Click here for a form you can fill out and fax or mail in to cancel your account.
America Online (AOL)
Members can cancel over the phone, online, by fax , or by mail.
Phone: 1-888-265-8008
Web: Go to Customer Support (http://help.aol.com/) and sign in with your AOL Screen Name. Then go to My Account and select Price Plans.
Select the Change to Free option to cancel your AOL internet access and keep your AOL account. FAX: 1-703-433-7283
Address:
AOL LLC, PO Box 65100 Sterling, VA 20165-8800
Microsoft Network (MSN)
MSN Members can cancel their subscriptions only by contacting MSN Customer Support by phone, 24 hours a day, 7 days a week.
Phone: 1-800-386-5550
1. Call the number and follow the instructions to cancel your membership.
2. Ask for a ticket number for your cancellation.
Netscape Internet Service
Members must cancel over the phone.
Phone: 1-866-541-8233
NetZero
Members can cancel over the phone or online by filling out a Personal Assistant Ticket.
Phone: 1-800-851-7908
Web: Go to http://www.netzero.net/support/pat/index.html and follow the instructions.
Juno
Members can cancel over the phone or online by filling out a Personal Assistant Ticket.
Phone: 1-888-839-JUNO (1-888-839-5866)
Web: Go to http://www.juno.com/support/pat/index.html and follow the instructions.
AT&T Yahoo
Members must cancel over the phone.
Phone: 1-866-SBC-DIAL (1-866-722-3425)
Worldnet (AT&T)
Members can cancel over the phone or online through the Frustration Relief Center.
Phone: 1-800-400-1447
Web: Go to https://memberservices.att.net/msws/FRC and follow the instructions.
Prodigy
Members must cancel over the phone.
Phone: 1-866-SBC-DIAL (1-866-722-3425)
CompuServe
Members can cancel over the phone or by mail.
Phone: 1-800-848-8990
Address:
CompuServe Interactive Services Inc. Customer Service Department P.O. Box 17100 Jacksonville, Florida 32245-7100
on your desktop to get started.
