COMMON QUESTIONS ABOUT
PEOPLEPC ACCELERATED DIAL-UP INTERNET
Why should I choose PeoplePC for my Dial-Up Internet service?
PeoplePC dial-up Internet service gives you the best of both worlds: high-quality dial-up Internet access and affordable low prices. We started as a dial-up Internet provider over a decade ago, and now offer our low cost dial-up Internet services to over a million individuals like you. Join us and enjoy fast, reliable dial up connections powered by our Accelerator Technology, an easy-to-use Smart Dialer, plus extra features to make your dial-up Internet experience safer, easier, and more fun! It's truly a great value.
How does your accelerated dial-up service compare to the competition?
PeoplePC Accelerated™ turbo charges your browser so you can surf the Web up to 7 times faster than other, non-accelerated dial-up Internet services.1 And at PeoplePC you don't have to pay more to get more speed. PeoplePC Accelerator Technology comes standard with the Accelerated Dial-Up plan. With NetZero, you have to pay an additional $5 over their basic plan to get accelerated dial-up Internet service.2
What free software, features, and benefits does PeoplePC offer?
Your PeoplePC Dial-Up Internet service gives you all this:
- Unlimited 56K dial up Internet access nationwide
- Free Accelerator for 7 times faster Web surfing1
- Free dial up software for more reliable dial up connections
- 2 email addresses, each with 100MB of storage space
- Free Web Mail - get your PeoplePC email from any online computer
- Free mail spam controls to help you minimize junk email
- Free mail virus protection powered by Symantec™
- Free PeoplePal Toolbar® - featuring privacy protection & Pop-Up Blocker
- Free PeoplePC homepage - customize your page to fit your interests
How fast is PeoplePC Dial-Up Internet service?
Our accelerated dial up Internet service is powered by our PeoplePC dial up accelerator, a powerful tool that lets you surf up to 7 times faster than regular 56K dial-up.1 And thousands of nationwide dial up access numbers help you connect reliably across the country.3
What gets accelerated by PeoplePC Accelerator technology?
| What gets accelerated |
What stays the same |
| Web pages - HTML, markup and JavaScript |
Streaming media, audio and video files |
| Graphics & photos - including JPEG & GIF images and most Flash images and animation |
Secure pages, such as those used for online banking and credit card forms |
| Most banner ads |
Files downloaded outside your browser using FTP |
| All browser-based emails (Web Mail) |
Email attachments |
| All emails that contain images - even when read in a dedicated email program like Outlook Express |
|
Will PeoplePC Accelerator Technology speed up my email too?
Yes. PeoplePC Accelerator Technology speeds up Web-based email (such as PeoplePC Web Mail, Yahoo!®, AOL®, etc.). It will accelerate the text and most graphics in the email.
What free security do I get with my PeoplePC subscription?
We offer all our Internet access subscribers automatic email virus and spam controls, as well as a Toolbar with privacy protection and pop-up blocking.
Where is PeoplePC Dial-Up Internet service available?
Our dial up Internet access is available nationwide in the U.S. We offer our members thousands of local Internet access numbers from which to choose. So it's very likely you can get a reliable 56K dial up Internet connection from where you live.
Can I use dial up to access the Internet if I'm away from home?
Yes. Before you hit the road, look up phone numbers near your destination and add to your PeoplePC Dialer software one or more phone number that will be local for the area code to which you are traveling.3
How do I get set up after I join?
It’s quick and easy to get started with PeoplePC. Order our Accelerated Dial-Up service today and we'll send you a welcome kit that includes all the software you need for a great dialup connection, email, security and more. Want to get going today? You’ll also have the option to download the software immediately after sign-up.
We recommend that you install our PeoplePC dial up software to quickly and easily set up your account and get on the Internet fast. It will also help you connect and give you easy access to many features of your PeoplePC service.
How do I set up my email?
It's simple! All you need to do is go to webmail.peoplepc.com and sign in with your PeoplePC email address and password.
Can I talk on the phone and use my Dial-Up connection at the same time?
We offer EarthLink Internet Call Waiting, which lets you screen phone calls and catch messages while you are online with a dial up connection.
Is it easy to switch to PeoplePC from another Internet service provider?
Yes. It's fast and easy to switch to PeoplePC in 3 simple steps!
- Sign up for PeoplePC Internet service.
- Install our dial-up software and set up your PeoplePC email.
- Cancel your current dial up Internet service.
How can I pay for my PeoplePC Dial-Up service?
For your convenience, you can pay for your Internet service with a valid Visa®, MasterCard®, American Express®, or Discover® card or have your payments automatically deducted each month from your checking account (monthly billing plans only).
Do I need to have an active home phone line for PeoplePC Dial-Up service?
Yes. An active phone line is required before you can use dial-up service. If you don’t currently have home phone service, you would need to activate it through your phone company before you could sign up for PeoplePC service.
What are the minimum system requirements for PeoplePC's Internet connection software?
Operating Systems
- Windows 7, 32-bit and 64-bit
- Windows Vista, 32-bit and 64-bit
- Windows XP, 32-bit and 64-bit
Hardware and Software
- Memory (RAM): 256 MB minimum (512 MB recommended for Windows XP; 1 GB recommended for Windows Vista and Windows 7)
- Hard disk space: 100 MB available
- Microsoft Internet Explorer 5.5 or higher
- Internet connection
CD-ROM drive required if installing connection software from CD.
1 With PeoplePC Accelerator Technology included with the Accelerated Dial-Up plan, certain Web page text and graphics will load faster when compared to standard dial-up Internet service. Actual results may vary. PeoplePC Accelerator Technology is only compatible with PeoplePC Online Internet service and specified Windows® browsers. PeoplePC Accelerator Technology is not compatible with Windows 95.
2 NetZero price and plan information obtained from the netzero.net website on 1/4/2010.
3 For dial-up connections, additional phone charges and usage restrictions may apply. Please check with your local phone company to make sure that the selected access number is a toll-free call. Look up
Internet access phone numbers.